INTERNATIONAL ORDERS
Yes We 'Ll Be Happy To Ship Your Orders In 2-3 Days Worldwide With:
 

 
Shipping Costs
Costs Vary According To Destination And  Weight Of Package.
We 'Ve Tried Our Best For The Lowest Possible Shipping Charges. 
 
 
 
Weight Per Category Reference
Easily Estimate Shipping Costs With The Below Kilo/Item Chart
 
 

 
International Delivery Time
 
► 2-3 Working Days Delivery
 
► All Orders Executed By Dhl Global Express Service
 
► Yes Your Order Is Totally Trackable Here:
Http://Www.Dhl.Com/En/Express/Tracking.Shtml
 
Payment Options
 
1. Credit Card
We Accept All Credit , Debit And Prepaid Cards Of Visa , Mastercard And American Express .
All Transactions Executed Within The Alpha Bank 100% Safe Environment And None Of Your Payment Info Is Reserved By Color Skates.
 
2. Paypal
 
 
International Returns
Please Contact Us Within 7 Days If You Are Unhappy With The Goods You Have Received, You Will Then Receive A Returns Number For Your Item And You Must Post Back To Us With All The Original Packaging. The Shipping Charges Must Be Covered By Yourselves.
Please Send All Returns To :
 
Color Skates
5 Protogenous Str.
 Psirri-Athens 10554
Greece
 
Faulty Goods
We Offer A Return Policy For Genuine Manufacturers Faults , Please Email [email protected] With Photos Wherever Possible  And We Require The Goods To Be Returned Within 20 Days For Inspection, We Will Do Our Best To Replace These  Goods Or Offer You A Credit For The Value.
 
For Any Questions Please Mail Us At [email protected] Or Call Us At 0030.210331719
 
 
Thank You A Million
 
The Color Skates Team
HOW CAN I BUY FORM COLORSKATES.COM ?


Use Its Main Menu Categories To Navigate Our Website And Find What You Are Looking For. 

Brands ►Shoes ►Clothes► Hats ►Skate ►Accessories Unisex Sales

If You Click eg. On The Clothes All The Available Products Of Independent Item Will Appear. You Can Choose Something Specific From The Menu Subcategories Using The Appropriate Filters. Once you find what you are looking for, in the Product Detailed Page, Choose Quantity And Size And Click "Add To Cart" Or If You Want To Add It To The Wish List In Your Account Click Add To Wish List. 

If You Are Not Sure About Your Size You Can See The Detailed Chart With The Size Matches By Clicking On The "Size Chart" Below The Size Selection.

 

 

WHAT DO I NEED TO SHOP ONLINE?
You Just Need A Computer Online And That’s It. Don’t Really Need A Credit Card  When You Can Always Pay With The “Cash On Delivery “ Option. That Means You ‘ll Pay The Brother Courier Who Delivers Your Package. If You Are Not A Resident Of Greece Please Check The “International Orders” Section Below.
DO I REALLY HAVE TO CREATE AN ACCOUNT ?
Why Not? The Process Is Fast And Simple.
By Registering At Colorskates.Com You Have The Benefits:
 
• Faster Shopping. You Can Buy Without The Need To Fill In Your Billing And Shipping Details Every Time.
 
• You can Save Many Shipping Addresses, eg. Home Address, Work Department etc. This way you do not have to type them every time, you just select them.
 
• You Can See Your Orders.
 
• You Can Create Your Own WishList.
 
• By E-Mail You are informed about the Current Offers While You are the First to Learn About Our New Receipts.

Caution:
Your Mail Always In Small Letters Not In Capital, So You Can Receive The Mail With The Confirmation Of Your Order! It Is Important To Give Us A Cell Phone Number So That The Transportation Company Can Get In Touch With You, In Case You Have Are Away When The Package Is Carried. Your Personal Data is Collected Exclusively and Only in the Context of our Transactions and Our Communication, for the Completion of Your Orders and the Facilitation of Deliveries.
 
FORGOT MY PASSWORD
No Problem At All. Just Go To "Sign In" And Follow The Directions There.
We 'Ll Send You A Confirmation Email And It's All Good.
Just Please Never Share Your Password. That Can Be A Mess.
I WANT TO CHANGE MY ACCOUNT INFORMATION
 
By Clicking On “My Account” You Can Check And Change All Your Information.
After You Are Done Just Click “Continue” And All Is Saved.
There You Can Also Add More Addresses And Even Change Your Password.
I WANT TO CONTACT COLOR SKATES
Contact Us At [email protected] For Any Question , Gratitude Or Complaints And We Will Reply A.S.A.P.
Even Better You Can Also Call Us At (00.30)210.3317119 At Opening Hours.
Tip: For Any Questions Check First The FAQ Section Where .
Probably There Is An Answer.
For General Enquiries Or Any Shit That Troubles You Just Go Ahead And Mail Us At:   [email protected]
WHAT I WANT IS SOLD OUT
When Something Is “Sold Out” And You Really Badly Want It Contact Us At  [email protected] Or https://www.facebook.com/color.skates
And Will Move Heaven And Earth To Find It For You.
 
HOW DO I PICK THE RIGHT SIZE FOR ME?
You Can Easily Find Your Size By Clicking On The Size Guide At The Product Page.
The Models Are Always One Of Us And The Clothes Are Size Medium.
For Footwear The Size Guide Has The European And U.S Sizing But Also The Centimetres Just To Be Sure.
Because Size Matters.
WHAT IS THE DAMN WISHLIST ?
The Wishlist Is A List Of Things You Like  , Or Maybe Not , Can’t Afford Them , Or You Just Don’t Have The Time.
Since You Have Your Account You Can Add These Beauties In Your Wishlist Just By Clicking Under The Product Page.
So Anytime When You Want And Feel Like It You Can Check Them Out Again And Of Course Buy Them.
If They Re Still Available That Is :)
PAYMENT OPTIONS

You Have The Ability To Pay Your Order With Any Of The following Payment Methods That Facilitate You:
 
1. Credit Card Color Skates Accepts All Visa, Mastercard, Maestro And American Express Credit, Debit And Prepaid Cards.
 
Once You Have Selected the Credit Card as Payment Method, the Process Will Be Performed And Completed At The Alpha Bank Secure Server Of The Banking Institution That Provides All The Security Guarantees Of Online Transactions. In particular, Your Transactions In Our Online Store Are Protected By Top Online Security Systems Which Guarantee A Secure Transaction Environment In Too Many Large Businesses Around the World.
In the Secure Form of the Bank Fill in All the Necessary Fields:
The Card Number, Its Expiration Date And The 3 Digits Cvv Code.
 
Caution:
 • When Filling in the Card Number Do not Place Blanks or Verticals.
• For Any Problem Contact Us At [email protected]
 
2. Cash On Delivery 
 
When the General Post Company Employee Arrives At Your Place, To Deliver The Parcel To You, You Pay Cash The Value Of Your Order. Cash on Delivery Service Has An Extra Charge of 3€ Only For Orders Under  30.00€.
 
3. Paypal
 
Payment With Paypal Is Made Under The Strict Transaction Terms Imposed By Paypal Company.
 
CREDIT CARD SAFETY AT COLORSKATES.COM
Credit Card Details Are Not Registered And Not Saved At Colorskates.Com.
These Details are Posted on the Alpha Bank Or Paypal Page. Credit Card Data is Transferred Encrypted Under the SSL Protocol. Therefore, it is impossible to intercept them.

SSL (Secure Sockets Layer) Protocol, is a Global Standard for Encrypting Data Exchange Between Users (Clients) and Servers (Servers). Encrypted Communication Is Based On A Combination Of Public And Symmetric Key Encryption Techniques And Ensures That All Information Sent Is Encrypted From The Shipping Software And Decrypted From The Acceptance Software. In addition, there is a mechanism that verifies that the information was not altered during their transfer.

All Transactions Are Governed By International And European Law Regulating E-Commerce Issues As Well As The Consumer Protection Act (Law 2251/1994) Regulating Sales Issues From Distance.

 
HOW SAFE IS MY PERSONAL DATA ?

When Creating a Customer Account and Orders at the Colorskates.Com Online Store, Goodcolor E.E Company Collects Personal Data Concerning You. The term "Personal Data" refers to all the data that allows the identification of a person, that is, the surname, the name, the telephone number, the date of birth, the e-mail address, the postal address as well as all other information That Client Chooses To Give To Color Skates And That Concerns Him.

To Combat Attempted Abuse Attempts As Described Below, Goodcolor E.E. Can Retain Information Concerning Online Transactions.
 
Purpose
Personal Information is Collected to Meet One of the Following Purposes:
1. Managing Orders In The Online Store
2. Customer Selection for Promoting Actions
3. Sending Invitations And Promotion Messages On Her Own With The Possibility Of Deleting The Registration At Any Time
 4. Compliance with Legal Obligations.

No Concession
Goodcolor E.E.'s Policy Is Not To Provide Third Party Data To Its Customers For Commercial Purposes. Only the Company And The Companies That Have Contracted With It For The Processing Of Your Orders Have Access To The Information You Give Us. Potential Recipients of Your Personal Data are the Public Organizations, Exclusively For the Execution of Our Legal Obligations, the Judicial Officers And Debt Collection Companies.

Safekeeping
The Data We Collect Is Stored In The Online Store Database.
 
Cookies
For the Best Service of the Visitors, "Cookies" Techniques are used for the Number of Pages, the Visits, as well as the Activities of the Visitors in the Online Store and the Frequency of Their Visits. The Use of Cookies, which are not necessary for the use of the Online Store, requires Explicit Consent.
 
Consent
If You Choose to Submit Your Personal Data to the Online Store, you expressly consent to the collection and use of your personal data in accordance with the terms of this Agreement and applicable law.
 
WAS MY ORDER SUCCESFULLY SUBMITED?
As You Submit Your Order A “Success” And Thankful Message Appears And You Immediately Receive A Confirmation Email From Us. That Means We Received Your Order .
Make Sure You Fill In Your Email Info In Small Letters And Add Our Email [email protected] To Your Address Book So You Receive All Our Amazing Messages.
HOW CAN I TRACK MY ORDER ?
As Soon As We Have Your Package Ready And Deliver It To Geniki Taxydromiki You Will Receive A Confirmation Mail With Your Tracking Number.
With This Tracking Number You Can Visit Their Homepage Here:
https://www.taxydromiki.com/track
 
And Check From The Following Day Where Your Package Is And When You Will Receive It.
Also You Can Call Your Closest Geniki Taxydromiki  Office For More Info Or If You Want To Receive Your Package From There.
All Their Offices Here:
https://www.taxydromiki.com/find-store
WHEN WILL I BE CHARGED FOR MY ORDER?
If You Pay By Credit Card The Charge Will Occur Only When Your Order Is Completed And We Deliver It To The Courier. In The Meantime The Value Of Your Purchase Is On Hold With The Preaproval Of Your Credit Card.
HOW MUCH DO I PAY FOR SHIPPING AT COLORSKATES.COM ?
For All Orders And All Parts Of Greece , Shipping Is Absolutely Free.
WHAT IS THE CASH ON DELIVERY FEE AT COLORSKATES.COM ?
 
For All Orders Under 30€ Paid With Cash On Delivery There Is A Charge Of 3.00€.
To Avoid This Charge You Can Just Pay By Credit Card Or Paypal.
You Can Also Buy Something Extra , Make Your Total 30.00€ And Its All Good! :) 
 
WHEN WILL I RECEIVE MY ORDER ?
Attiki & Any Other Greek City ► 1-2 Working Days
Islands ► 1-3 Working Days
Far Out Areas ► 2-4 Working Days
All Shipping Executed By Geniki Taxydromiki Courriers.
WHERE DO I RECEIVE MY PACKAGE FROM ?
Your Order Will Be Delivered To Your Address. All Deliveries Are Scheduled For 9.00 Am To 7.00 Pm Except Sundays.
For Best Service Please Include Your Mobile Phone Number Toyour Contact Details.  In Case You Are Not Home The Courrier Will Leave A Notice And Contact You 2 More Times.
If You Are A Hard Worker You Can Also Add Your Working Address So We Send You  Your Goodies There And Make Everyone At The Office Hate You.
 
Pick Up Your Package From Geniki Taxydromiki Office:
You Also Have The Choice Of Receiving Your Package From Your Nearest Geniki Taxydromiki Office. In This Case Please Let Us Now At The Comments Section  Of Your Order .
All The Offices Here:
https://www.taxydromiki.com/find-store
 
 
MY ORDER IS LATE
If You Haven't Received Your Order Within A Week Please Email Us About It Including Your Order Number And Name At  [email protected] And We Will Do Our Best To Resolve The Issue.
Of Course You Can Always Call Us At (0030) 210.3317119.
 
RETURNS POLICY
Return Policy 
 
If For Any Reason You Want To Return The Product You Purchased You Can Do It As Long As It Is Returned Within 14 Working Days From The Day It Is Delivered And You Request Its Replacement In Another Size Or Color, Another Product Or Money Back. 
 
Return Procedure 
 
In Case Of Return, Fill In The Form That You Find In The Packaging Of The Product In Order To Inform Us About The Reasons For The Return And The Way You Want Us To Serve You. Then, Enclose The Form And The Receipt Of Purchase In The Parcel You Will Return.
 
Fill In The Return Form 
First Fill In 
Name/ Surname► Order Number ►Product Code ► Quantity 
 
Then Select One Of The Following Options: 
 
1.Product Replacement If You Want To Change Size Or Color 
 
Fill In The Form The Size Or The Color You Want If Thoso Are Available.
 
2. Exchange With Another Product 
 
If You Want To Change The Product With Something Else. 
 
3. Money Back 
 
If You Want Your Money Back And You Have Paid By Cash On Delivery, All You Have To Do Is Fill In The Name Of The Beneficiary, The Name Of The Bank, The Account Number You Want To Refund And Sign. 
Your Refund Will Be Made Within The Next 5 Working Days After Receiving The Returned Products.
If You Have Paid By Credit Card Then The Money Will Be Refunded To The Account You Made The Transaction With. When the Returned Products Arrive At Color Skates Warehouse, An E-Mail Will Be Sent To You That We Have Received The Specific Products As You Will Also Be Informed About How To Process The Request.
 
Important Information 
 
In Order For The Return To Be Accepted:
 
-The Product Should Be In The Original Quality Condition You Received And The Tags Are In The Clothes.
 
-The Parcel Must Contain The Proof Of Purchase And The Return Form. 
 
-The Responsibility For The Return Of The Products Lies Exclusively With You, For This You Must Ensure Its Safe Transport And Make Sure That The Product Is Very Well Packaged. 
 
- Shipping Is Free Of Charge Unless Your Product Is Defective Where You Should Contact Us Directly At [email protected], Or Phone 210 3317119.
 
-Sending The Product Is Free In Any Case. 
 
The Address To Send The Parcel Is: 
 
Color Skates - Protogenous 5, Athens, Tk: 10554 
 
For Any Question Problem You Face You Can Contact Us By Sending Us An Email To [email protected] Or Call Us At 210 3317119.
 
WHAT S THE SHIPPING FEES IN CASE OF RETURNS?
If You Want To Return The Purchased Product Then You Pay For The Return Shipping With Your Courier Of Choice .Then The Reshipment Is Free.
If The Product Is Defective , We Pay All Shipping Costs So You Should Send It To Us Only With The Geniki Taxydromiki.
HOW DO I GET A REFUND ?
If You Want A Refund All You Have To Do Is Fill In The Return Form That You Will Find Inside The Parcel (Fill In The Name Of The Beneficiary, The Bank Name, Account Number) And
You 'Ll Be Be Refunded Your Money. The Deposit Of Money Will Take Place Within The Next 10 Working Days.
HAVE YOU RECEIVED MY RETURN?
When Your Returned Products Arrive At Our Store, You Will Be Sent An Information E-Mail Which Will Inform You That We Have Received The Products And Will Be Informed On How We Will Process Your Request.