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RETURNS POLICY
 

IF YOU ARE NOT 100% SATISFIED WITH YOUR ONLINE PURCHASE, YOU MAY RETURN YOUR ORDER FOR A REFUND WITHIN THE FIRST 10 DAYS FROM DELIVERY DATE. YOU CAN REPLACE YOUR PRODUCT(S) WITH A DIFFERENT SIZE AND COLOR , A DIFFERENT PRODUCT OR EVEN GET A FULL REFUND OF YOUR PURCHASE. ORIGINAL SHIPPING CHARGES ARE NOT REFUNDABLE , EXCEPT THE CASE OF FAULTY PRODUCTS.
RETURNS PROCEDURE
IN THE CASE OF RETURN PLEASE FILL IN THE RETURN FORM WHICH YOU LL FIND WITHIN YOUR PACKAGE. THERE YOU CAN FILL IN THE REASONS FOR YOUR RETURN AND THE WAY YOU °D LIKE US TO SERVE YOU BEST. THEN PLEASE ENCLOSE THE FORM AND THE RECEIPT IN THE RETURNED PACKAGE.

RETURN APPLICATION FORM


PLEASE START BY FILLING IN :

NAME & SURNAME ►ORDER NUMBER ► PRODUCT(S) CODE ►QUANTITY

THEN CHOOSE ONE OF BELOW :

1.PRODUCT REPLACEMENT.
IN THE CASE YOU °D LIKE TO CHANGE SIZE OR COLOR PLEASE FILL IN THE DESIRED SIZE AND COLOR IF AVAILABLE*.
*NOTE: CHECK FIRST FOR CURRENT AVAILABILITY IN OUR SITE.

2. REPLACE WITH OTHER PRODUCTS.
IF YOU WANT TO CHANGE YOUR PURCHASED PRODUCTS WITH SOMETHING ELSE. THE REPLACEMENT PRODUCTS HAVE TO BE OF EQUAL OR HIGHER VALUE FROM YOUR ORIGINAL PURCHASE.

3. CASH REFUND
IF YOU WISH A FULL CASH REFUND AND YOU HAVE PAID BY THE CASH ON DELIVERY OPTION , JUST FILL IN YOUR BANK ACCOUNT IBAN NUMBER AND DETAILS WITH YOUR SIGN .
 WE °LL DEPOSIT THE REFUND IN THIS ACCOUNT WITHIN 5 DAYS OF THE ARRIVAL OF THE RETURNED PACKAGE IN OUR WAREHOUSE.
IF YOU WISH A FULL CASH REFUND AND YOU HAVE PAID BY CREDIT CARD OR PAYPAL THEN YOUR REFUND WILL BE DEPOSITED IN THIS ACCOUNT.

WHEN WE RECEIVE YOUR RETURNED PACKAGE , WE WILL SEND AN EMAIL WITH ALL THE INFORMATION REGARDING THE RETURN DELIVERY AND OUR ACTIONS TO SATISFY YOUR REQUEST.

IMPORTANT INFORMATION

WE °LL BE MORE THAN HAPPY TO ACCEPT YOUR RETURNS BUT PLEASE NOTE THE FOLLOWING :

∑      THE RETURNED PRODUCT(S) HAVE TO BE IN THE ORIGINAL CONDITION AND QUALITY AND ALL THE SIZE TAGS HAVE TO BE INTACT.
∑      THE PACKAGE MUST INCLUDE YOUR RETURN APPLICATION FORM AND THE RECEIPT .
∑      THE RESPONSIBILITY OF THE RETURN SHIPMENT IS 100% YOURS , SO YOU HAVE TO GUARANTEE YOUR RETURN'S SAFE PACKAGING AND SHIPPING .
∑      SHIPPING CHARGES OF RETURN IS YOUR RESPONSIBILITY EXCEPT IF THE REASON OF RETURN IS A FAULTY PRODUCT. IF THATĘS THE CASE PLEASE MAIL  INFO@COLORSKATES.COM  OR CALL US  AT 210.3317119 AND WE °LL TAKE CARE OF EVERYTHING WITHOUT ANY SHIPPING CHARGE .  ALSO THE REPLACEMENT SHIPPING FOR ANY FAULTY PRODUCT IS TOTALLY FREE OF CHARGE.

PLEASE SEND YOUR RETURN PACKAGE TO THE FOLLOWING ADDRESS:

COLOR SKATES – PROTOGENOUS 5 , ATHENS , ‘ : 10554

FOR ANY QUESTION OR DIFFICULTIES PLEASE CONTACT US AT  INFO@COLORSKATES.COM  OR CALL US AT 210.3317119.

 
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